Refund Policy

Overview

ZenithOpsTech products are digital templates delivered instantly. We want you to buy with confidence, so every purchase is covered by a simple money-back guarantee.

14-day money-back guarantee

You can ask for a full refund of any purchase within 14 days of the purchase date, for any reason. No questions asked. If you were charged more than once for the same order, or charged for a tier you did not select, we will refund the incorrect charge in full.

How to request a refund

Email support@zenithopstech.com with the email address you used at checkout (or your Stripe receipt), or use the contact form and select “Refund request”.

Processing time

Approved refunds are issued the same working day, back to your original payment method through Stripe. Your bank or card issuer may take several additional working days to show the refund on your statement.

Faulty or incorrect products

If your duplicate link is broken or doesn’t match the template you purchased, tell us and we will fix it promptly or refund you in full, including after the 14-day period where the problem is ours.

Your statutory rights

This policy is in addition to, and does not affect, your statutory rights under UK consumer law, including the Consumer Rights Act 2015, where digital content is faulty, not as described, or not fit for purpose.